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Who we are

House of Performance is an international consultancy, focusing on improving the operational performance of organisations.

Our team of highly articulate and experienced individuals is committed to help clients achieve their targets in cost efficiency and quality. Our diligent approach, which focusses on efficient and effective use of staff, enables organisations to excel, whilst boosting employee morale. House of Performance projects typically adopt a bottom-up approach in which complete transfer of know-how takes place.

House of Performance’s current clients are active in the following sectors: financial services, retail, health care, public transport and non-profit.

House of Performance has offices in Utrecht, The Netherlands, and Johannesburg, South Africa. Over the past years our consultants have also been active in the United Kingdom, India, Tanzania and Zambia.
 


 

Consultant philosophy

A House of Performance consultant is passionate about realising measurable operational improvements by sharing accumulated expertise with management and staff, working side by side with people on the shop floor and offering an objective bird’s eye view of the challenges faced.

In living our core values of Intensity, Authenticity and Reciprocity, we believe that respect - for both people and the situations in which they find themselves - is paramount. Only projects, where significant value add is possible, are embarked upon.

We build relationships based on equal responsibility, unquestionable integrity, and connecting with people to help them to excel. By blending the situational expertise of the client with the operational expertise of House of Performance, clients are empowered to solve their own problems, ensuring a successful and sustainable solution


 

What is in the spotlight at House of Performance
SAPICS conference at Sun City SAPICS conference at Sun City
Lorna Reid and Andrew Richmond, presented at this year’s SAPICS conference at Sun City, 25-27 July
House of Performance in the press House of Performance in the press
House of Performance South Africa has been quite prominent in the press during the first half of 2010.
Launch of the Continuous Improvement Forum Launch of the Continuous Improvement Forum
House of Performance launched the CI Forum on 25 March 2010 with the objective to regularly share knowledge and interact and learn from fellow CI practitioners.
House of Knowledge events in Johannesburg and Cape Town House of Knowledge events in Johannesburg and Cape Town
House of Performance has hosted a number of House of Knowledge events for the year to date.
House of Performance presents at Lean Summit House of Performance presents at Lean Summit
House of Performance South Africa presented two workshops at this year’s Lean Summit Africa in Cape Town, 21-23 September 2009.
MD shares insights at the BPM Summit and Awards MD shares insights at the BPM Summit and Awards
Marco Glastra, MD of House of Performance SA was one of the guest speakers on 25 August 2009 and shared insights on behaviour and leadership.
Participation in the SAPICS Conference Participation in the SAPICS Conference
Three House of Performance consultants presented Lean workshops and Lean Leadership research at the conference (12-14 July 2009).
Partnerships

Simafa - House of Performance (SA) 
This organisation draws on international performance improvement expertise (through House of Performance) and local experience of Simafa on topics like Supply Chain optimisation, Supplier/SMME Development and BBBEE SCM transitions. "Simafa - House of Performance" has full BBBEE credentials and works with both local and international consultants.

Quality Professionals (SA)
 
For projects with a strong Education and Training component, House of Performance operates in partnership with Quality Professionals. They have 10 years of experience in the South African market and an excellent track record on national projects covering topics like Quality Assurance, Tourism & Hospitality and Capacity Building.

Joe Divanna (UK)
The partnership with Joe Divanna gives House of Performance access to a wealth of international expertise in the Financial Services industry. Joe Divanna is a global speaker, author and management consultant. He is further the director of Maris Strategies Limited, a Cambridge-based research and advisory center and think-tank. Author of the best-seller, The Future of Retail Banking, Joe is a financial services consultant to HSBC, UBS, Credit Suisse, as well as Microsoft, IBM, Lexmark, Hewlett-Packard, TNS, British Telecom and M&M Mars Corporation.